Setbacks are common on projects — but project managers hold four key tools to understand why they happen and how to help their teams move past them. First, understand the neuroscience behind setbacks to encourage people to learn and grow. Second, openly acknowledge that a setback has occurred to prevent backsliding. Third, adopt a growth mindset to help others strive for improvement instead of getting stuck on autopilot. And fourth, scenario plan so that you have clear options for moving forward.

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Published October 30, 2023
Originally Published on Harvard Business Review